Field Trip #3: Blessed Be The Letter Carrier Part 1

"We are mothers and fathers. And sons and daughters. Who every day go about our lives with duty, honor and pride. And neither snow, nor rain, nor heat, nor gloom of night, nor the winds of change, nor a nation challenged, will stay us from the swift completion of our appointed rounds. Ever."

~ US Postal Service Creed (provided by TLWR follower, Celine)

Did You Know That Canada Post:

• is the employer of more than 72,000 Canadians (Full and Part-time employees)?
• delivers more than 11 billion letters and packages to 31 million Canadians and over one million business and public institutions?
• has 6,600 post offices (of which 3,000 are managed by the private sector) and more than 17,000 stamp shops?
• has more than 900,000 points of entry?
• has in excess of 6,000 vehicles, which makes it one of the largest fleets in Canada. In addition, Canada Post has two DC-10s which fly across Canada everyday?
• has one of the largest transportation networks in the country with letters and parcels travelling on more than 36,000 intercity trucks every year?
• contributes more than $2 billion annually to the Canadian economy?

Something else you probably didn't know is that I have always thought that an awesome job would be that of Letter Carrier or what used to me known as The Postman. Since women deliver mail along with men, the term "Letter Carrier" is more politically correct and accurate, I suppose. In Ottawa, it is estimated that 30% of Letter Carriers are women and the rest are men.

After my tour of the Ottawa Mail Processing Plant (OMPP), I decided that I would like an even closer look at the journey of the letter and so I asked if I could job shadow a Canada Post Letter Carrier for a day. Lisa Dupuis, a Canada Post employee for the past 8.5 years, approached her Superiors with the idea. After some time, permission was granted and we picked the day (Thursday, October 7th). As I mentioned in my OMPP Tour report, Canada Post is a high security corporation. Although Lisa wanted me to join her at 7am at the OMPP to physically sort the mail and prepare the mail bags, the powers-that-be would not let me back into the plant for security reasons and so we made arrangements to meet at the start of her route in an area of the city known as The Glebe......a hip/trendy/somewhat wealthier neighbourhood of Ottawa, Ontario, Canada. Lisa has been working this route for the past year and a half. Routes are measured on distance and mail volume. It is quite a process and there are many factors involved. A mathematical equation determines the amount of time it should take to complete a route. This equation looks at your pace in which you sort and walk. Every little thing is counted......every stair, every door, every piece of mail. The routes change every 3-5 years to accommodate for growth or shrinkage.


I was told to wear comfortable shoes and to be prepared to walk......a lot. I was pretty excited especially when the forecast called for sunshine and 15 degrees. A perfect autumn day in Ontario. Lisa completed a couple of blocks prior to meeting me but I essentially accompanied her on the entire route. We started by going to a locked, grey mailbox located on a street corner which was loaded with four canvas mailbags. Each individual mailbag was filled with the pre-sorted mail from the earlier portion of Lisa's shift. She thought that I should wear the mail bag and actually experience it firsthand and allowed me to do the first short street. The bag weighed around 15 lbs, perhaps, and had two pockets with bundles of mail in each. Lisa adjusted the straps and made sure I was comfortable. Canda Postal Workers have pretty strict guidelines on worker safety and injury prevention.


Lisa Dupuis, Canada Post Letter Carrier
Ottawa, ON



Loaded up like a pack horse with the mail



I have to say, I felt really excited about getting to do the job even if it was only for one shift. I have always thought it to be a fairly positive job for several reasons. One is that you get your exercise in while working and so scheduling time for working out is no longer necessary. Two, you are working relatively independently and so while on your route you are not having to deal with a boss or gossipy co-workers. Granted it is extra convenient if you work in a "good" neighbourhood as opposed to the trashy/rough side of town. Three, you can get the one thing I have always longed for......tanned legs. You are allowed to wear shorts in the summer and warm weather. There are down sides to every job/career and this is also the case for Letter Carriers. I will get to those in a moment.

I learned very quickly that movement is critical....no standing on a customer's porch picking through the mail to see where you are going next and what letter belongs where. Always moving, always moving. But you must watch where you are going to prevent falling down the stairs, slipping on damp leaves, tripping over a rock or walking into a tree while sorting mail. There is indeed a skill involved in making the mail delivery efficient and smooth.

 

That's me actually delivering mail! C-O-O-L.....

 

This yard was so beautiful with the leaves, I had to have a photo!



I, apparently, lacked in those attributes as upon our return to the grey box for another load of mail, Lisa happily strapped on the mail bags and suggested that I observe while she delivered the mail to the businesses that are a part of her route.

I found it interesting to be in a city and yet so many people knew her. She would say. "Hello!" and then quietly tell me that he or she was a customer on her route. While she was getting more mail from the grey box, a man approached us who looked somewhat destitute and asked so politely if the GST cheques were in this day to which Lisa replied, "Yes, they are being delivered today." He seemed very relieved. For those of you who live outside of Canada, the GST/HST (Goods and Services Tax/Harmonized Sales Tax) program issues payments to Canadians with low and modest incomes to help offset all or part of the GST/HST they pay on the purchase of goods and services. My point with this illustration is that the Letter Carrier is such an important, trusted and constant fixture in the neighbourhood and community.

 I was grateful that the sun was shining and the breeze was cool. I have been a bit lazy in the exercise department and I was certainly feeling it on this day walking alongside Lisa observing the mail delivery. Again, I really think that having a job that forces you to walk for three hours or more per day is ideal.

Canada Post Letter Carrier in action!

Lisa has some interaction with her customers. A few of the letters required a signature before delivery and of course, anyone who was outside raking the leaves or doing autumn renovations, stopped for a moment to say, "Hello." As the bag was emptied and we filled up one last time, I was a bit relieved that the end was in sight. My legs were tired and I felt like having a nap. I asked Lisa if she had ever calculated how far she walked in one day and she told me that on average, she hits about 500-600 points of call (addresses), delivers approximately 10,000 pieces of mail and walks about 16km!!! Unbelievable!!

Lisa receiving a signature from one of her customers (by the way,
this customer gave me permission to take and use this photo in this blog).

Some of you live in small towns or out in the country and do not have this mail delivery service. For those of you in rural places, your mail may be delivered to your mailbox at the end of your laneway via car/truck. I walk to our town post office to get my mail from a post office box. If you live in a city and have door-to-door mail delivery service, there are some things you can do to keep your Letter Carrier happy and safe. Please consider the following:

Winter:

• Keep the walkway from the sidewalk to your mailbox clear of ice and snow. Clear it before you leave for work so that the Letter Carrier can deliver your mail safely during the day while you are away.
• Use salt to keep the stairs free of ice.
• Make sure that the icicles are cleared overhead. They are extremely dangerous.

Summer:

• Dogs should be kept where there is no chance of them getting at the Letter Carrier.
• If your storm door is open, make sure that your screen door is locked, so your dog cannot push it open and that the screen is closed enough that your dog cannot come through it.
• Make sure that if you keep your dog in your backyard and that the gate cannot be opened. Make sure that the fence is in good repair.

And a couple of more tips:

• If you have painted stairs, put a carpet down. Wet painted stairs are incredibly dangerous.





An example of a safe staircase.


• Make sure your mailbox accommodates the type of mail you receive (ie. if you get a lot of magazines, you should probably have a bigger mailbox). Your mailbox should also be at a good height. The Letter Carrier's bags are not designed to allow for bending downwards.

Lisa having to bend down with her mail bag to place the mail
in the wooden box set out by the customer.

The difference between delivery in the summer as opposed to the winter is significant and not for obvious reasons (snow, ice, cold vrs. dry, sun, warm). Lisa says that the volume of mail is almost doubled in winter due to holiday catalogues and fliers and of course the increase in snail mail with the annual sending of Christmas/holiday greetings. This added volume of mail can add an additional 1-2 hours onto your route. The greatest seasonal hazards of the job are simple: dogs in summer and ice/snow in the winter. If you have the privilege of having your mail personally delivered, be aware of all of these things and be kind to your Letter Carrier as well. Keep him/her safe so that they can continue to do their job.

A re-enactment of what can happen if your property is unsafe
and hazardous to your Letter Carrier!!

I asked Lisa if she had any interesting stories to share and she told me the following:

"I found a lost dog and after knocking on all the doors in the area with no luck, I put him in my mail bag and finished my route. It was pretty cute. I walked him to his Vet's office, which was identified on his dog tags and he was reunited with his family later that night."

Job shadowing Lisa was a great experience. Originally when I asked Lisa if I could come along for a day, she agreed BUT there was a catch.................I also had to promise that I would return in the dead of winter to experience mail delivery in the blowing snow/ice and minus 25 degree Celcius weather. Of course, I have given her my word. Watch for Part 2 of "Blessed Be The Letter Carrier" coming to you this February!

A final photo Lisa,  Letter Carrier:

Killing Time with Another TLWR Giveaway

I have had a really great post written and sitting in my drafts for several days now. Why? As I mentioned, I went on my 3rd field trip last Thursday and because it involves Canada Post, I felt it was only appropriate to send the draft to one of the powers-that-be to give his seal of approval before posting it online. Turns out, he is a very busy man so I am patiently waiting to receive an email from him to let me know that the information is accurate and represents Canada Post in a positive light. In the meantime, I am throwing up these silly posts in an attempt to kill time while I wait.

I came upon another blog, "I Love Letters", that I am enjoying. This blog comes out of rural Australia and is easy to read and follow and has a very warm "feel" to it. 'Kaz' posts her address and welcomes letters. She promises to write back so if you feel like sending a letter to Australia, she's the one to send it to. I also came upon"A Postcard A Day." In her words: "I'm one of those people who has led a nomadic existence, and so did my parents. My father started collecting postcards as a way to continue this life at least in spirit when his wandering days were over. I'm continuing the collection and posting at least one, chosen more or less at random, each day." It's like taking a mini virtual vacation to places and times you may never have visited had it not been for this blog. Not only can you visit exotic places all over the world, many of the postcards are from long ago and due to the research that goes into each post, you feel like a time traveller. This is especially great for those of us who are home bound due to careers, commitments and children.

So, while I wait, why not have another awesome GIVEAWAY? No matter where you are in the world, you can win this GIVEAWAY. This time, TLWR is giving away a  Letter Writing Kit. Not only will you receive a package with all things you need for letter writing but a part of the gift will be personalized stationery courtesy of Inky Design of Ottawa, ON, Canada. To be eligible, you must be a follower of The Letter Writing Revolution blog and then all you have to do is leave a comment below to enter. Comment once per day if you wish until Wednesday, October 20th when the winner will be randomly selected and announced. I recently received personalized stationery from Inky Design and it is beautiful and classy! The winner will email me their address and before long you will receive a gift of all things stationery! This GIVEAWAY will be mailed to you wherever you may be.

On a final note, I recently made a decision to take a sabbatical from Facebook. I have never been into Twitter but I have found Facebook has slowly started to take control over my time. Reminds me of the way I used to have the odd cigarette and before long I was a pack-a-day smoker. I created a profile on Facebook about three years ago and now it is a habit that I check into several times per day. Gotta know if Karen P. is happy/sad/constipated/hungover, etc.or whether or not Janet L. is eating a bagel/bored or on her way to work. Seriously. When I actually thought about it, I realized that aside from the cool links and photos, I really waste a heck of a lot of time on there. I know, I know, I really could control my urges more and only allow myself 30-minutes per day on Facebook but I am an all-or-nothing kind of a gal and so I decided to just have a leave of absence and go "cold turkey" just as I did with my smoking habit 12 years ago. So far, so good. It's been 48 hours and aside from a handful of panicked comments, I haven't received any FB messages and I feel free. I have also accomplished a lot in the last couple of days as I am not getting distracted and losing pockets of time on Facebook. My sister said something to the effect of, "It will be interesting to see who your "friends" are when you're not so easily accessible on Facebook."

Sorry...couldn't resist.

I guess it's the false sense of connection that I get from Facebook and the weirdness I feel when I run into someone who I haven't seen in two years and they ask me about something I did a month ago. When I look at them with that twisted/confused look, they reply, "Oh, I read it on Facebook." That creeps me out and I think I want to return to real connection like phone calls and handwritten letters. This cartoon  was posted in the comments at Good Mail Day. Made me laugh.

One last thing..........
The other day, I asked a friend (during a chat on, you guessed it,  Facebook) for his snail mail address as I wanted to send a birthday invitation to his son for our daughter's birthday. A few minutes later, I received an email from him with his email address in the body of the message. Huh? I replied and explained that I needed his street address and postal code as I wanted to mail an invitation. His reply, "Oh! Weird. Paper. I remember that. We'll have to find our mailbox!"

Yep, time for a revolution. A Letter Writing Revolution.

TLWR News of the Week

Friday has arrived in a flash and I want to share with all of you some of the cool things happening at The Letter Writing Revolution headquarters.

First off, I have been pumping out letters like a mad woman in the last couple of weeks and there are more to write today. Keep an eye on your mailboxes and you, too, will find a letter from me.....if you are a part of the Challenge. Secondly, I have not only been writing letters but receiving them as well which is like waking a dormant part of myself. I walk to our post office and get this joyful feeling when I spy an envelope that isn't a bill or junk mail. As TLWR grows, so does the number of letters I receive. It is a great bonus of being head of a revolution like this one.

The third highlight of the week was when I received an email from a blog follower who happened to come across my blog through various links. She requested a letter from me as a part of the challenge. She is following from Kentucky, USA. Very cool that the revolution is reaching places beyond my friends and relatives home addresses :-)

The fourth highlight of the week was when I checked my Blog Stats last night and discovered that in this week alone, this blog has been viewed from all over Canada and the U.S.A but also viewed from far away places like the Netherlands, Germany, Vietnam, Afghanistan and India. How awesome is that??? Maybe "my" soldier that I wrote to did receive my letter and is now checking out the blog.

And finally, last but not least, I arrived home yesterday to an email from Jen over at Pen and Prosper urging me to check out her blog post. She had chosen four bookmark-worthy blogs and TLWR was one of them! I am pretty thrilled about that as it is a huge compliment to have my blog admired by someone I have only met recently online AND to have this blog exposed to more people. Every little bit helps the revolution to grow. Thanks, Jen!

Oh, wait......one more highlight of the week........my mom just showed up with a little gift for me of a roll of Canadian stamps (60 of them!!) to help out with my letter writing. Thanks, mom!!

On that note, wherever you may be, have a wonderful weekend and find some time to write at least one letter to make someone's day! And as always, if you haven't become a follower, please do so and please also share this blog with your friends and family. Who knows? Maybe they will be inspired to write YOU a letter.